Backend support and CRM executives ensure smooth operations by managing customer relations and providing technical support to improve overall client satisfaction.
Job Description:
• Collaborate with the sales team to support customer relationship management.
• Develop and implement CRM strategies to enhance client interactions.
• Provide technical assistance and resolve customer queries.
• Maintain and update customer databases.
• Generate reports and analyze CRM data for strategic decision-making.
Required Candidate Profile:
• Excellent communication skills
• Strong problem-solving abilities
• Ability to work independently and as part of a team
Qualification:
• Graduate with 2 years of experience in digital marketing
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